SELECTED WORK
American Dental Association
The Future of Dentistry
Service Design
Resonance Testing
Human-Centered Design & Prototyping
Brand Strategy & Design
Business Design
Southwest Airlines
Digital Wayfinding
Customer Experience
Employee Experience
Digital Design
Model Making
Prototyping
Service & Space Design
American Express
Hilton & Amex co-branded credit card
Customer Experience
Employee Experience
Brand Strategy
Resonance Testing
Service & Experience Design
Manulife Financial Corp.
Today’s Workplace Experience
Service Design
Ethnographic Research
Design Strategy
CLIENTS
